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Information for those involved in ARB activities

Here you can find information about how we are operating as an organisation at the moment.  We will review and update this information frequently.  This page was last updated on 24 March 2020.

About the virus

The latest advice and guidance can be found on the NHS and GOV.UK websites.

ARB’s response

We take the health and wellbeing of our staff and stakeholders very seriously and have been closely monitoring Government updates.

From the 18 March 2020, in line with government advice at the time, our staff began working remotely. We continue to follow current Government advice, which now includes staying at home except for shopping for basic necessities, daily exercise, any medical need and travelling to and from essential work.

We will remain contactable by telephone, email, live chat and online form queries, though response times may be slightly impacted in some cases. Our office will not be open to visitors.  Please do not post any hard copy documents to our office, as there will be a delay in us retrieving them.  Please instead email documents to us at

To ensure we can continue to fulfil our duties to protect the public and support architects through regulation, we have developed business continuity plans which are in place and being regularly reviewed. While managing the risks, our aim is to minimise disruption to the delivery of our statutory duties.

Maintaining our core functions will be prioritised during this time. If we need to make changes to any existing arrangements we will be in touch with effected individuals directly.

We are continuing to review how best to facilitate our regulatory activities involving small groups of people such as our hearings and examinations. We are engaging with our stakeholders to discuss any other potential implications for our regulatory duties, including working with institutions and other relevant organisations to manage any implications which may arise for prescribed qualifications.

If you are due to sit our Prescribed Exam, or take part in any of our other regulatory activities, please contact us:
Online Chat
Online enquiry form
(+44) 0207 580 5861

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