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Information for architects

Achitects Code

Welcome to the section of our website that contains information relevant to you as an architect.  For example, you can check the standards in the code of conduct, find out what you need to do if someone makes a complaint about you, or find information about the retention fee and professional indemnity insurance.

If you can’t find what you’re looking for either by following the links below or in the main menu bar, try using the search facility or contact us direct.

Customer service

Complaints

We are committed to providing a high quality, professional service to everybody who contacts us.  If something goes wrong we need you to let us know.  You can find out more in our customer service complaints leaflet.

Compliments

If you have experienced particularly good service from ARB and would like the member of staff or Department to be recognised, please let us know by contacting:

Sue Young
HR & Communications Coordinator
suey@arb.org.uk

It would be helpful if you could include some details on the name/department and nature of the contact you had with us, and what impressed you about the way we dealt with you.