Registration – how was it for you?

We are always looking for ways to improve our service. As a newly-registered architect, we'd like to hear your thoughts on the registration process - what worked, what didn't, and whether it could be improved. Please complete this short questionnaire to let us have your views. When you've finished, click on the "Send Form" button at the foot of the page.

 

Please rate your responses from 1 to 10 with 1 being low and 10 being high, and click on the number that most closely corresponds with your own experience.

Please enter your registration number.

1. The application form was clear and easy to complete.

• Not at all clear
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• Very clear

2. Was it easy to understand what supporting documentation you needed to supply?

• Not at all easy
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• Very easy

3. If you used our website, how easy was it to navigate?

• Not at all easy
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• Very easy

4. It was easy to find the application form on the website.

• Strongly disagree
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• Strongly agree

5. How easy was it to contact ARB with any queries about your application?

• Not at all easy
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• Very easy

6. If you contacted ARB with a query about your application, were we able to answer it?

• Not at all
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• Completely

7. How do you feel you were treated by ARB’s staff?

• Not at all well
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• Very well

8. How would you rate the overall service you received from ARB?

• Very poor
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• Excellent

9. Was there anything that particularly stood out for you while we were dealing with your application? (Please state)

10. Finally, is there any additional information you think might be helpful for future applicants? (Please state)