Complaints Form

Regulation --> Complaints

* Marked items are required.

Your contact details

Name *
Address *
Postcode *
Daytime Telephone Number *
Email Address

The Architect's contact details

Name *
Address *
Postcode *
Daytime Telephone Number *

What is the nature of your relationship with the Architect? *

	Client
	Contractor
	Employee
	Fellow Architect
	Solicitor acting on behalf of the complainant
	Other Professional (please specify)

	Other (please specify)

Have you also contacted any other organisation about this matter? *

	Yes
	No

If so, who?

Complaint details *

Please explain here the reason for your complaint. Describe what has occured as simply as possible and tell us how you think the problem could be resolved.

Have you discussed or tried to resolve the problem with the Architect? *

	Yes
	No

If you have, what was the response?

Has this matter been the subject of legal proceedings? *

	Yes
	No

If it has, please provide details of any Court decision and/or settlement.

Is this matter likely to be the subject of legal proceedings in the future? *

	Yes
	No
	Not sure
	I am considering it
	The Architect is considering it

Please explain the basis for possible future legal action.

Have you considered arbitration/mediation/conciliation? *

	Yes
	No

If so, who suggested this?

Have other professionals been involved in trying to sort out the problem? *

	Yes
	No

If yes, who was involved (eg another architect, engineer, surveyor, planner), and what did they do?

I confirm that this form may be copied to the architect concerned. It is important to remember that anything you send will be seen by the architect. Without your consent to copy your complaint to the architect, we will be unable to deal with the matter. *

	Yes
	No

Where did you hear about ARB?

Please tick those that apply

	Our website
	Consumer organisation, eg. Citizens Advice Bureau
	Member of Parliament
	Friend or relative
	Government department
	Local library
	Architect
	Phone Book
	Yell.com
	Legal adviser
	Other – please give details